We’ve been experiencing problems with our phones all day.我們電話整天都怪怪的

對話
Maurice：Hello, Royal Hotel, Maurice speaking. What can I do for you？
莫瑞斯：皇家服務，您好，我是莫瑞斯。請問您需要什麼服務？
Celia：Hello, I was just making a booking, but I got cut off.
希莉亞：你好，我正在訂房，但是突然斷線了。
Maurice：Oh yes, I'm sorry about that. We've been experiencing problems with our phones all day.
莫瑞斯：噢，是的，關於此事我很抱歉。我們電話整天都怪怪的。
Celia：Well, you should sort it out soon. You could lose a lot of business that way.
希莉亞：你們應該要趕緊處理。那樣會喪失很多生意的。
Maurice：Yes, you are absolutely right. So you'd like to make a booking for a double room from Jan 23 to Jan 25.
莫瑞斯：是的，您說的一點都沒錯。所以您想預訂一間雙人房，時間從1月23日至1月25日。
Celia：Yes, that's right.
希莉亞：是的，沒錯。

本篇關鍵句

◎We've been experiencing problems with our phones all day.
我們電話整天都怪怪的。
當我們遇到問題時，可以有以下幾種講法：
例：I'm sorry, but we are experiencing a problem with our computer system.
=I'm sorry, but we are encountering a problem with our computer system.
（很抱歉，我們的電腦系統目前有問題。）

關鍵字彙與片語

◎get cut off　　（電話通話）被中斷
例：Something's wrong with our telephone line─I already got cut off three times today.
（我們的電話線路有問題──今天我已經斷線3次了。）
◎sort sth out　　替某事找出解決辦法
例：You should sort your financial problems out before making any further investments.
（你要做進一步的投資前，應該先解決掉你的財務問題。）