All our operators are busy at the moment, so we are unable to take your call.

本公司所有總機人員目前皆在忙線中，因此無法接聽您的電話

課文
Thank you for calling JP Deliveries. All our operators are busy at the moment, so we are unable to take your call. Please hold and your call will be answered as soon as an operator is available. Press one if you would like to hold or press two if you would like to leave a message.
感謝您來電JP快遞公司。本公司所有總機人員目前都忙線中，因此無法接聽您的電話。請稍候，總機人員一有空將盡快為您服務。若您要等候請按1，若您要留言請按2。

本篇關鍵句

◎All our operators are busy at the moment, so we are unable to take your call.
本公司所有總機人員目前皆在忙線中，因此無法接聽您的電話。
打電話到公司行號時，一般會聽到以下的訊息：
．Thank you for calling World Bank. Please dial the extension of the person you're trying to reach or zero for the operator.（感謝您來電世界銀行。請直撥分機號碼，或撥0由總機轉接。）
如果已超過公司行號的上班或營業時間，則會聽到以下的訊息：
．Thank you for calling Super Trade Company. Our office is now closed. Please call back during regular business hours.
（感謝您來電超級貿易公司。現在是下班時間，請於上班時間再來電。）

關鍵字彙與片語

◎operator n. 總機╱接線生
◎at the moment 此刻╱現在
例：I'm very busy at the moment. I'll call you back as soon as possible.（我現在很忙。我會盡快回電給你。）
◎take the/one's call 接電話
例：I'll take the call in my office.（我到我辦公室接那通電話。）
◎available a. 有空的╱可提供的╱可獲得的
例：Will you be available this afternoon？=Will you be free this afternoon？（你今天下午有空嗎？）
例：This shirt is also available in red and black.（這件襯衫還有紅色和黑色可供選擇。）